Terms and Conditions
These terms and conditions outline the rules and regulations for the use of www.lithuanianirons.com Website.
MB LT Irons is located at:
Arnioniu g. 60E Pabrade
LT18 170, Lithuania
Contact: info@lithuanianirons.com
Products and prices
All prices are presented together with the product information. Prices are subject to tax and VAT is added to the domestic orders. The tax amount will be shown in the shopping cart and on the order confirmation.
In an event of a incorrect notably lower than normal price being displayed for a product in our webshop we will not sell the product at this lower price. We reserve the right to change the price accordingly or to cancel the order should it be apparent the customer is aware of this mistake.
Payment methods
Orders can be paid via Paypal Payment, Credit Card or Bank Transfer.
When using PayPal payment please note: The delivery address on your PayPal account has to match the delivery address on the order. If the addresses do not match the order can have some delay because we need to confirm the address before shipping.
Payment Service Provider
“Stripe” acts as a collecting payment service provider and is an authorized Payment Institution. “Stripe” will be shown as the recipient on your bank or credit card statement. “Stripe” will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
“Stripe” stores IP-address, payment method and payment time & date during the payment process. For more information about “Stripe” privacy policy see the Stripe Privacy Policy at this link.
Stripe
510 Townsend Street
San Francisco, CA 94103, USA
If you would like to pay by Visa, Visa Electron or MasterCard, MB LT Irons will act solely as the marketer of the respective products and services and will provide the products to the buyer.
Contact information and customer service
If you have any questions regarding Your orders or invoices, please contact us by email: sales@lithuanianirons.com (Mon-Fri 8-17).
PHYSICAL PRODUCT SHIPPING
Physical product shipping fee
WHEN ORDERING OUTSIDE THE EU PLEASE NOTE! We send all orders with full value declared and we are not responsible for any customs fees or taxes that might be added to your package on arrival. If a package is returned to us from customs original shipping costs are non-refundable and any costs caused by the return will be reduced from the refund if the order is then cancelled.
Domestic shipping cost (Lithuania)
The shipping cost depends on the chosen delivery method and the total weight of the order.
International shipping cost
Please note! We ship all orders from our warehouse in Lithuania. If you are located outside the EU the order might be subject to taxes and customs fees. This depends on the customs practices of the destination country and we are not responsible for any additional fees. If your package is returned to us due to customs issues the original delivery costs and return costs are not refundable. Please make sure you are familiar with the customs practices in your country before ordering.
If you are ordering to a country within the EU no additional customs fees or taxes are added to your order when it arrives.
If you have a business located in Europe you can input your VAT-number in your account info to order from us tax free. If you have already made an order with tax included but provide us with VAT-number afterwards we can return the tax. PLEASE NOTE! The tax return must be requested within 15 days of the purchase.
You can see the exact shipping cost when picking a shipping method for your order. The total shipping cost depends on the shipping method chosen, the order's total weight and the destination country.
Delivery Time
Your order will be packed and shipped to you as soon as possible, usually within 1-2 business days from the order entry. If any product on your order is out of stock, we will be in contact with you.
If the order is returned to us due to not being picked up by the recipient the recipient is liable for all the extra costs caused by this. If the order is sent again the recipient will have to pay the shipping fee again.
If the order cannot be delivered due to a local limitation, strike, closure of services or other force majeure we are not responsible for the original shipping costs or cost of return. These costs will be reduced from any refund if the order is then cancelled.
Domestic shipping time (Lithuania)
Vienipak parcels usually arrive in 1-2 business days. Very large shipments might take a few extra days to arrive.
International shipping time
Please note! The shipping time can be subject to change depending on on the country you are located in and if the destination address is in a remote area.
Within the EU:
Express delivery takes between 2 to 5 business days.
Economy delivery takes between 4 to 8 business days.
Ouside the EU:
It’s only Express delivery available. It takes between 3 to 7 business days.
We are not responsible for any delays caused by the chosen courier service themselves.
Delivery Method
Your order will be delivered by using the Vienipak or DHL delivery.
Limitation of liability
The contents of this website are designed for people accessing the site from within Lithuania and we make no claims that the products displayed are appropriate for use or available outside this territory. When ordering the customer has to be aware of their local laws and rulings about the use and/or possession of these products. When placing an order you confirm that you have the right in that territory to buy, possess and use such products. You also confirm that you acknowledge that we are not responsible for any losses, costs or fines the delivery of your order might cause.
We do not, at any point, claim (impliedly or expressly) that the function, operation or accessibility of the website will be uninterrupted and completely error-free, that the errors will be corrected or that the website and its servers are free of viruses or other harmful elements.
We do not make any claims (implied or expressed) to the accuracy of the content of the website. We reserve the right to correct errors and make changes to the website and its contents without prior notice or any liability on our part. To the fullest extent allowed by the law, we disclaim all warranties, implied or expressed.
The website may have links to external sites that are not under our control. When clicking these links you will leave this website and go to another website, we do not have control over these external sites and we accept no responsibility nor are we liable for any of the content of the other websites. The inclusion of a link does not mean we endorse the other site, its content or its owner.
Our liability concerning the products we sell is limited to the value of your order.
Subject to fraudulent or negligent misrepresentations, we will not be liable for any losses economic or otherwise, including without limitation loss profits, revenues, anticipated savings, business, contracts, any loss of goodwill or reputation or any indirect or special losses caused to the customer by the faulty representation.
It is a condition of you visiting and using the website that you agree to these conditions and acknowledge and accept that access is at your own risk. We shall not be liable for any damages consequential or otherwise related to your use of the website or inability to access it, subject to any legislation or law to the contrary. We will not be liable or responsible to you for any possible loss of content or material transmitted through or uploaded to the website.
We shall not be liable to you due to our failure, delay or default in carrying out all or any of our obligations under these conditions due in whole or in part to an event of Force Majeure.
Registration
The customer can make an order on our site either by registering or also without registering. Unregistered order is handled in the same way as other customers' orders, but there are many advantages for registration.
Registered Customers:
- are automatically included in our loyalty program;
- can save shopping lists;
- can see the status of their order;
- see own order history in our online store;
- saved personal data, faster ordering experience in future.